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| Finally a full fridge after two months! |
A few days after I posted the last update, the lady from Whirlpool Executive office ( Let's call her WEO lady because I don't want to give out her real name on a public forum. I am still nice even though she was very rude. I found it interesting that when I googled her name, I found two other blog posts by unhappy Whirlpool customers complaining about her attitude and Whirlpool customer service )called again with a new offer. Her new offer was to give us a different model (not a built-in so it is cheaper) for more reasonable price, approximately the amount of money it would have cost us to repair the fridge had they had the parts. R and I decided to take the offer. Some friends suggested that we should ask them to reimburse money for the spoiled food and the inconvenience. We didn't because 1) I simply don't have the energy or time for more negotiation 2) The offer seemed like a reasonable one.
